Your privacy matters
Please read our privacy statement in its entirety to understand how we value and handle your privacy as it relates to Grace.
General information
The personal data for the users that are collected and processed through "Grace." App, will be under the responsibility and in charge of by "Grace."
Type of information gathered
The information we learn from customers helps personalize and continually improve your experience at "Grace". Here are the types of information we gather:
First name, last name, email, phone number, pictures / images. Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’. "Grace" will not collect any personally identifiable information about you, unless you provide it.
How long we keep your data
Personal data will be kept for the time necessary for the provision of the App and its functionalities or as long as the interested party does not withdraw their consent.
How we use your information
In general, we use the information we collect primarily to provide, maintain, protect and improve our current App and website. We use personal information collected through our site as described below and described elsewhere in this Policy to:
Identify you as a user in our system
Create and manage user accounts
Facilitate communications between users
Operate, maintain and provide to you the features and functionality of the App
Improve our App and website
Understand and enhance your experience using our App and website
Send emails through bulk email delivery platforms such as SendGrid and or Twilio
Respond to your comments or questions
Send you related information, including confirmations, technical notices, updates, security alerts and support and administrative messages
Communicate with you about upcoming events and news
Marketing purposes of “Grace” (Google ads, Facebook ads, twitter ads, Pinterest ads, Instagram ads, etc.)
Protect, investigate and deter against fraudulent, unauthorized or illegal activity
How we get your consent
By downloading “Grace” App, registering, using the services and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the support page
How we share your information
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below:
We employ other companies and individuals to perform functions on our behalf. Examples include sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes
In the event that “Grace” creates, merges with, or is acquired by another entity, your information will most likely be transferred. “Grace” will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy
We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of “Grace”, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction
Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information
The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
Your rights
You have the following rights in relation to your personal data provided to “Grace”:
Access your personal data
Request the correction of innacurate data
Request its deletion
Request limitation of processing of your data
Oppose the treatment of your data
The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request
Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement, in If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim
GDPR compliance
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
Access your personal data
Access and Porting: You can access your information at any time
Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us
Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons
Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities
Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
CalOPPA
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA).
Know what personal data is being collected
Know whether your personal data is sold or disclosed and to whom
Access to your personal data
Request to delete any personal information about you
Not be discriminated against for exercising their privacy rights
Children's online privacy protection
We are in compliance with the requirements of the GDPR (General Data Protection Regulation), and the California Online Privacy Protection Act (CalOPPA) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and extension are all directed to people who are at least 13 years old or older
Editing and deleting information
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of “Grace” email, follow the instructions included in the email. Your request should be processed within 48 hours
Suppliers and other third parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information “Grace” collects from you. If you disclose your information to others, whether other users or suppliers on “Grace”, different rules may apply to their use or disclosure of the information you disclose to them. “Grace” does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. “Grace” is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the “Grace” site. “Grace” encourages you to ask questions before you disclose your personal information to others
Enforcement
"Grace” regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or “Grace” treatment of personal information by contacting us. When we receive formal written complaints, it is “Grace” policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between “Grace” and an individual